Terms of Service

Welcome to our store. By placing an order with us, you agree to the following terms:

1. General

• All products are described and priced as accurately as possible. We reserve the right to update prices, policies, or product availability at any time.

• We may refuse or cancel orders suspected of fraud or misuse.

2. Products

• Our products are handcrafted and may vary slightly in color, size, or detail. These variations are part of the unique nature of handmade items.

• Seasonal items (such as parols) are limited in availability.

3. Orders & Payment

• Orders are confirmed once payment has been processed.

• We accept payments through Shopify’s secure checkout, which includes credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal Wallet.

4. Shipping

• Processing time is generally 2–3 business days. Delivery times vary by carrier and season.

• Once shipped, we are not responsible for carrier delays or errors, but we’ll assist in resolving issues.

5. Returns & Refunds

• Returns and exchanges are subject to our Return & Refund Policy

• Certain items, including parols and custom orders, are final sale.

6. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages related to your use of our products or website.

• Maximum liability is limited to the purchase price of your order.

7. Contact

For questions, please contact us:
FilAm Connection LLC
Email: admin@filamconnection.shop